Personal Data
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Introduction
The security of your personal data is a high priority for us. We have created this Personal Data Protection Policy to inform you in accordance with Regulation (EU) 2016/679, Law 4624/2019 and the other provisions of the relevant current Greek and EU legislation on the protection of personal data, in the capacity of Our company as a controller, including how your personal data is processed when you visit, register or generally use and make purchases on our Website, your rights and how to exercise them. This information is supplemented in cases of personal data processing through cookies by the more specific Cookies Policy.
Responsible for the Processing of Personal Data:
The company with the name K22 GLOBAL TRADERS MONOPROSOPI IKE, distinctive title “K22 Global Traders”, which is based in Kifisia Attica, Ikarias street no. 16, with number G.E.MH. 136871801000, A.F.M.: 800694751.
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To whom the information provided through this Policy concerns
This Privacy Policy applies to all visitors/users, including both those who visit our Website without having registered and created an account, as well as those who have registered and created an account, regardless of whether they carry out any transaction within this or not.
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Privacy Policy
3.1. Definition of Personal Data
Personal Data means any information that refers to the subject of the data, i.e. any information that refers to any natural person to whom the data refers and whose identity is known or can be ascertained. Such data, as defined by the Law and the relevant European provisions, are for example the name, address, mobile phone number, e-mail address as well as user data, such as for example the access code (Password) and IP address.
3.2. Collection And Processing Of Personal Data
For your simple browsing of our online store, the Company does not ask you for any of your personal information. However, the Company, while browsing or using the services offered by mysuperstore.gr, collects and processes browsing data through cookies that relate exclusively to your shopping habits.
The categories of personal data that the Company collects are the following:
a) we collect the necessary Personal Data, which are deemed necessary to complete, execute and ship your order. Among these, indicatively, are the First and Last Name, the Electronic Address (email), the Contact Phone (landline and mobile), the Product Shipping Address (street, city, postal code, country), the Billing Address of the order and the Details of Payment and the Type of Document you want us to issue (Receipt or Invoice). In the event that you request the issuance of an Invoice, you will be asked for additional information such as the Company’s Name, Company Name, Company ID, Activity, Address of its headquarters, as well as Contact Telephone Numbers (landline and mobile)
b) in case you provide personal data of third parties (such as Name, Surname, Address, Telephone) we will protect the Personal Data of the Third Party in accordance with this Privacy Policy
c) We also collect information related to your possible request for your service, as well as information that we automatically collect in relation to you, such as your purchase data from your account and from your transactions. Please note that we collect data that you provide to us or that is requested in any of your interactions or communications with us;
d) we collect your Name and Surname, your Email Address (e-mail), Personal Access Code (Password), when you register and open an Account, so that you can complete your purchases from our online store.
3.3. Purpose of Collection and Processing
The personal data you declare when you visit/browse the pages and services of the Website are intended and processed exclusively for the following purposes:
– for the completion and execution of the purchase of the products we offer you
– for the communication between us, and the management of your requests
– to improve the services provided
– for the purposes of statistical research and analysis with data in aggregate form in order to understand how users interact and use the Website, improving our products and services.
These data may not be used by any third party without complying with the applicable provisions.
3.4. Personal Data Retention Period
The Company processes your personal data throughout the validity period of each contract and after its termination or expiration in any way for the period defined by the applicable legal framework.
3.5. Recipients of Personal Data and Purpose of Transmitting Them
Your Personal Data is processed by the Company that has the status of Personal Data Processor.
The Company reserves the right for the above purposes to transmit your Personal Data:
– to the courier company with which we cooperate, in order to ensure the shipment to you of the products you have chosen,
– to third parties, natural or legal persons, who may provide promotion and marketing services on behalf of the Company
– or to our third party partners, who provide technical services.
The Company will not make available for sale or otherwise transmit or publish personal information of the Subjects of the Website to third parties, except for those mentioned above, without the consent of the Subject, with the exception of the application of relevant legal dictates and only to the Competent Authorities. The data kept in the file may be communicated to the Competent Judicial, Police and other Administrative Authorities upon their legal request and in accordance with the applicable legislative provisions. In addition, in the event of a legal provision, official order or official preliminary examination, the Company reserves the right without objection to make the relevant data available to the respective service.
3.6. Subject‘s Consent
By carrying out any transaction on mysuperstore.gr, in accordance with the General Terms of Transactions, you declare that you are an adult and accept and consent to this Privacy Policy and in particular:
3.6.1. Create an Account
When creating an Account, if you enter your Personal Data into the Account, you agree that mysuperstore.gr will use this data for all necessary purposes in order to successfully complete the transaction between you.
3.6.2. Order Completion
When completing your order, if you enter your Personal Data, then you agree that mysuperstore.gr will use this data for all necessary purposes in order to successfully complete the transaction between you. In addition, you agree that mysuperstore.gr will use this data for possible refunds to you in case you exercise your Right of Withdrawal in accordance with the provisions of the General Terms of Transaction and the Law.
3.6.3. Processing regarding fraudulent acts
The Company is required by Law to report to the Personal Data Protection Authority any illegal breach of the Website’s Personal Data database or the database of any third party data processor to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an unrecognizable format has been compromised.
3.6.4. Transmission to Legal Services in case of or in the absence of a Legal Order
As the transfer of data is not permitted under the Law, you consent to the transfer of your personal data to law enforcement and supervisory authorities for the necessary protection against risks to state and public security as well as for the prosecution of criminal acts.
3.7. Subject‘s Rights
Providing your Personal Data is a contractual obligation. You retain your free will and choice as to whether or not to share your Personal Data with us, but in the absence of the required data, it will not be possible to conclude or execute the Sales Agreement and your requests by our Company.
In the event that mysuperstore.gr concludes a Contract for the Sale of Products, the processing of the Subject’s data will be carried out for the sole purpose of enabling the Company to fulfill its legal obligations and to comply with the tax provisions and applicable legislation to which it is subject .
You have the following rights under the GDPR:
Your personal data belongs to you. You can ask us to provide details of what we have collected and ask us to delete them or correct any inaccuracies. You can also ask us to stop or restrict the processing, disclosure or transfer of your personal data, and to provide you with the personal data we have collected so that you can use it for your own purposes. However, submitting a request to delete your personal data may also result in you losing access to the services we provide. We will not delete data that we are required to retain by law.
To submit a request regarding your rights or to submit a question, contact us at the electronic address (e-mail) info@mysuperstore.gr or at the customer service telephone line 211 345 9000.
